Refund Policy

You, the customer are our Number one priority and so, we, at BuyRdpOnline provide a 24 Hours Money Back guarantee to those clients who ordered our service and are having any discrepancies with it. The reason for the above has to be mentioned and our qualified technicians would come up with the root of the problem and will provide you with a suitable solution. If, by any chance, there is some discrepancies regarding our product, we ensure a safe and reliable guarantee for the refund of your money, as bound by moral obligation. Transaction & Setup fees will NOT be refunded.

Refunds on grounds of the pretexts mentioned below will not be accepted:

  • Ignorance about the proper usage of RDP
  • Unsuitable network connection at the client’s end
  • Other technical reasons at the client’s end that prevent him/her from using our product to its optimal efficiency.
  • Issues concerning third party software. (If a 3rd party software or Bot is corrupted or is tampered refund will not be given for that reason, you should contact their support to get it solved.)
  • Refund Policy does not apply RDP plans comes with 15 Days Plans.
  • Invalid claim or silly reasons are NOT eligible for a refund.
  • I am not getting download/upload speed. (The download/upload speeds depend on many factors which are not in our hands).
  • I ordered by mistake
  • I changed my mood, I don’t want RDP
  • I don’t know how to use the VPS/RDP Server
  • I didn’t want to purchase from BuyRdpOnline.
  • I ordered the wrong plan mistakenly. (Contact us and we will change the plan without any extra cost)
  • Hacking/Bruteforcing/Spamming Tools are not allowed, hence I want a refund.
  • I don’t have an Internet Connection to use your service. OR I have a very poor Internet connection for Remote Session.
  • I was out of station/Vacation and was not able to use your server.

*BuyRdpOnline strictly does not condone Hacking/ Brute-forcing/ Mass Mailing Tools. They are illegal and hence clients will not be able to use them, with the servers provided by us.

Setup Fee: 25% of the order values.

Transaction fee: Transaction fee depends upon the which payment gateway you have used for making payment.

Important Points:

  • If you violate our Terms of use, no refund will be made at any cost.
  • You agreed to our Terms of use and Refund Policy during payment, hence PayPal/Paytm/UPI or any other payment mode will also read our Policies and make refunds based on our Refund Policy.
  • If you don’t agree to the above Rules/Restrictions, then please RDP order.
If you dispute without any reason or dispute after using our service, you will not be given a refund as well as your service will also be terminated. You have to accept our terms and conditions at the time of payment, hence Paypal also refund on the basis of refund policy.
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